Terms of Conditions

This is the terms and conditions of TIER ONE HEALTH Ltd trading as TIER ONE CBD. In this document, “we”, “our”, or “us” refers to TIER ONE CBD. We are company number 12783304 registered in the United Kingdom. Our registered office is at 18 The Ropewalk, Nottingham, England, NG1 5DT.

Returns and Refunds

We’re sorry if there was an issue your order. At Tier One CBD we take this very seriously and may be able to help, so please, contact our customer services customerservice@tieronecbd.co.uk.

Please bear the following in mind when returning a product:

  • You can return your unwanted and unused item/s by post within 14 working days of receipt of your goods.
  • You have 14 calendar days to return an item from the date you received it and only items purchased directly from TIER ONE CBD can be returned.
  • Do ensure that the item/s you are returning are re-packed and have all the origins they were received with. Item/s will not be refunded if they are opened, unless found to be faulty.
  • To return your item/s back to us, visit tieronecbd.uk/return-my-item or contact us at customerservices@tieronecbd.co.uk where a member of our team will be happy to help. 

Intellectual Property (IP), Software and Content

The IP rights in all software and content (including photographic images) made available to you on or through this Website remains the property of https://tieronecbd.co.uk and are globally protected by copyright laws and treaties. 

All such rights are reserved by https://tieronecbd.co.uk . and authorisation is not granted to store, print and display the content supplied solely for your own personal use. Permission is not granted to publish, manipulate, distribute or otherwise replicate, in any format, any of the content or copies of the content supplied to you or which appears on this website. You are not to use any such content in connection with any business or commercial enterprise. 

Terms Of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. 

In order to contract with https://tieronecbd.co.uk you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. https://tieronecbd.co.uk retains the right to refuse any request made by an individual. 

If your order is accepted, we will inform you by email and we will confirm the identity of the party which you have contracted with. Where a contract is made with a third party https://tieronecbd.co.uk is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. 

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. 

All prices advertised are subject to such changes. We cannot accept responsibility for any repercussions or replace any confiscations for any products purchased through this site being delivered outside of the applicable laws of our country. 

Responsibility is held by you, the customer, and all laws respective of your country have been obeyed. 

(a) Our Contract 

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. 

(b) Pricing and Availability 

 Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’. 

(c) Payment 

Upon receiving your order we carry out a standard authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email. 

Disclaimer Of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law https://tieronecbd.co.uk and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. 

This does not affect https://tieronecbd.co.uk liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. 

Linking To Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. 

You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice. 

Disclaimer as to Ownership of Trade Marks, Images of Personalities and Third Party Copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with https://tieronecbd.co.uk and you should not rely on the existence of such a connection or affiliation. 

Any trademarks/names featured on this website are owned by the respective trademark owners. Where a trademark or brand name is referred to, it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to http://tieronecbd.co.uk. 

Indemnity

You agree to indemnify, defend and hold harmless https://acesscbd.uk, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service. 

Variation

https://tieronecbd.co.uk shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the services and/or any page of this website. 

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. 

So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. 

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments. 

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. 

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and coexistent agreements between you and https://tieronecbd.co.uk Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of https://tieronecbd.co.uk